Technical Partner Operations Analyst
Alloy is where you belong!
Alloy is the AI-powered identity and fraud prevention platform that accelerates onboarding, stops fraud, and scales compliance across the customer lifecycle so financial organizations can grow without limits. More than 900 of the world's leading financial institutions and fintechs trust Alloy for smarter risk management that drives growth.
Through our values: Be Bold, Go Fast, Collaborate, and Celebrate Our Differences, we are creating a workplace where you can grow, thrive, and belong. See how we’ve been continuously recognized and named one of Inc. Magazine’s Best Workplaces, Forbes America’s Best Startup Employers, Best Fintech to Work for by American Banker, year after year.
Check out our investors and read more about us here.
About The Team
The Data Partner Integrations team builds and runs the connections between Alloy and the third-party data partners our clients rely on to verify identity and stop fraud. Every integration depends on details that are easy to miss: credentials that expire, certificates that need renewing, partner versions that get deprecated. This role keeps those details from turning into outages, and then automates the work so it stops being manual.
Alloy operates in a hybrid-work environment. We look to foster collaboration and community by having our local employees onsite three days a week.
What You'll Be Doing
You'll be the operational backbone of our partner integrations, working closely with engineering, product, and our partners and clients. You'll start by doing the work by hand, learning how each integration runs, and then work together with the team toward automating it away with AI tools and scripts, with guidance from the engineering lead.
- Run intake for new integration requests from clients, prospects, and partners, and confirm documentation, credentials, sandbox access, and open questions are in place before engineering starts
- Keep integration builds moving from intake to launch by following up with partners, clients, and internal teams until blockers clear
- Track everything across our integrations that expires or changes, in...
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