3rd Line Service Desk Engineer

3rd Line Service Desk Engineer

Location: Central London – Hybrid (3 days office / 2 days working from home)

Salary: Up to £40,000

Contract: Permanent, Full-Time

We're working with an established organisation looking to strengthen its IT support team with the addition of an experienced 3rd Line Service Desk Engineer.

This is a hands-on technical role for someone with experience across 1st, 2nd and 3rd Line support, who takes pride in delivering a high standard of service and enjoys helping others develop.

You'll take ownership of more complex technical issues, act as a senior escalation point and play an important role in supporting the development of the existing team. This isn't a formal management position, but it does offer the opportunity to take on additional responsibility, guide colleagues and help maintain the high standards expected across the IT function.

The organisation places real importance on the quality of its IT service, so they're looking for someone who is proactive, approachable and takes ownership of getting things right.

For someone looking to continue developing technically while building their leadership experience, there ...

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