Knowledge Management Enablement Manager
Some Careers Shine Brighter Than Others.
If you’re looking for a career that will help you stand out, join HSBC, and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.
Your career opportunity
As Knowledge Management Enablement Manager within Risk and Compliance and the Chief AI Officer function, you’ll support the adoption of HSBC’s enterprise knowledge and knowledge-intelligence layer across R&C Value Streams. This is a transformation and change role focused on enablement and adoption rather than building the underlying platform, which is delivered by a separate BAU knowledge and data team. You’ll work with Value Streams and the AI Enablement Lead to connect knowledge foundations to the agentic AI migration agenda. Success means supporting the onboarding of workflows and use cases onto the knowledge-intelligence layer, with clear data and knowledge readiness coverage across Value Streams. You’ll also help improve how Value Stream requirements are translated into governed, build-ready designs and how adoption is measured and reported.
What You’ll Do
- Support the change and adoption of knowledge management and knowledge-intelligence standards across R&C Value Streams.
- Work with Value Streams to understand and help translate knowledge and unstructured-data needs into governed, build-re...
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