Member Services Representative
If you are great with people, curious about the financial world, and looking for a customer service role with room to grow, this could be a great next step.
An Agora Company is looking for a full time Customer Service Representative to join our growing Member Services team in Baltimore. You will work directly with our members, help solve problems, answer questions, and become an expert on the financial research and services we provide.
You will gain exposure to a unique financial publishing business and work with experienced professionals across our editorial, marketing, sales, and product teams. This hybrid position combines in office collaboration with the flexibility to work from home.
This isn’t your typical customer service job; it’s the starting point of a dynamic career in a fast-moving, finance-focused environment where no two days are ever the same.
What You Will Do
- Handle inbound and outbound calls with members and provide a responsive, professional experience
- Help members understand their subscriptions, p...
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