IT Asset Management Intern - Summer 2027
Position Summary
CME Group is looking for an intern to serve as an active member of the IT Asset Management (ITAM) team, directly supporting the day-to-day operations, tracking, and lifecycle management of CME Group’s hardware and telecommunications assets. In this role, you will gain hands-on experience managing physical devices from acquisition to decommission. You will also assist in maintaining process documentation and have opportunities to shadow broader ITAM initiatives involving software licensing and data center infrastructure.
Key Responsibilities
- Manage, reconcile, and audit the physical inventory of end-user hardware (laptops, desktops, workstation accessories, and printers) and telecommunications assets (smartphones, tablets, and mobile hotspots).
- Monitor and process asset request queues in ServiceNow, facilitating hardware and mobile device deployment, transfers, and retrievals for employee onboarding, role changes, and offboarding.
- Assist with physical inventory controls—receiving shipments, tagging new assets, maintaining clean stockroom storage, and preparing retired equipment for secure disposal/decommissioning.
- Draft, revise, and update documentation, user guides, and internal knowledge base articles to reflect updated asset workflows and best practices.
- Collaborate with ITAM Specialists to support escalated hardware issues and gain periodic exposure to software asset tracking and data center hardware ...
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