RMM Platform Engineer

About Node4

We are a united force driven by a single ambition; to deliver faster transformation, lower cost, and truly differentiated outcomes - we do this by bringing together our AI Augmented MSP platform, hybrid sovereign cloud solutions, deep Microsoft expertise and the Node4 People

We Are

Nimble – We focus on what matters most, adapt fast and embrace change

Original – We think differently, stay curious and innovate

Driven – We are bold, bring energy and own the outcome

Engaged – We operate as one, building strong relationships

4 More – We always go further for our people, customers and partners

About The Role

Node4 is seeking an RMM platform engineer with deep technical RMM platform expertise. The ideal candidate will be passionate about monitoring, patching and remote management technologies and fully aligned with managed service provider principles. The RMM platform engineer will join the RMM platform team who are responsible for delivering RMM platform services across Node4, our customers and partners.

Responsibilities

The focus of this role is our monitoring, patching and RMM operations. Managing our RMM platforms day to day, getting the best out of them, and working closely with engineering teams to ensure they are configured and used in the most effective way possible. The role transforms reactive troubleshooting into a proactive, automated and secure RMM service.

As RMM Platform Engineer your key responsibilities are listed below.

• RMM platform Administration: configure, manage, and maintain the RMM platform, including agent deployment, policy management, and organizational structure.
• Automation & Scripting: Develop, test, and deploy scripts to automate routine maintenance, self-healing workflows, and software installations.
• Patch M...

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