Solution Engineer, Associate

Overview

WELCOME TO SITA

At SITA, we keep airports moving, airlines flying smoothly, and borders open. Our technology and communication innovations power the success of the global air travel industry.

You'll find us in 95% of international airports, working closely with over 2,500 transportation and government clients. Each partnership brings unique challenges, and we thrive on delivering fresh solutions and cutting-edge tech to keep operations running like clockwork. We don't just move the world forward-we're proud to be recognized as a Great Place to Work® by 79% of our employees and certified in most of our growing locations. Here, we feel empowered, supported, and inspired to grow.

Are you ready to love your job?

The adventure begins right here, with you, at SITA.

PURPOSE

You will become a member of the border management’s architecture team and provide consulting services to the product and customer delivery teams, helping with guidance throughout the design and development process of our business opportunities. You will also be designing and developing solution architectures to meet business requirements and provide value for money. The ability to be hands-on and support product and project delivery and transition work is important in addition to an architecture and design role.

As Solution Engineer Manager you will have the opportunity to be involved in the end-to-end solution process at both the sales and delivery stages of the customer relationship, translating customer aims and requirements into a new solution with agreement through our governance processes.

Reporting to the Solution Engineer Director at SITA At Borders, you will be part of a team challenging the status quo, designing solutions that employ strong architecture frameworks and using technologies such as AI/Machine Learning, Biometrics Matching and Identity Management.

Key Responsibilities

As a Manager, Customer Solution Engineering, you will work closely with other members of the Engineering team, supporting, and contributing to all aspects of the role, including:

• Design/coordinate development of standard and complex solutions which may involve multiple parties both internally and externally including the selection of 3rd party vendors to meet customer requirements. Solutions may support government, border management, immigration, customs, or national security customers operating in mission-critical environments.
• Support account teams or competency centers during the pre-contract phases (qualification proposals and contract) with technical designs and advice. Including support for high-value...

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