Vendor Relationship Manager
Why Stifel
Stifel strives for a culture that puts its clients and associates first: a culture where everyone belongs, everyone is welcome, and everyone contributes to the success of our clients, their careers, and the firm as a whole.
Let’s talk about how you can find your place here at Stifel, where success meets success .
What You'll Be Doing
The Vendor Relationship Manager owns a portfolio of the firm’s strategic IT vendors from contract signature through renewal. Acting as the single point of contact between renewals, the Manager ensures vendors deliver what the firm is paying for, holds them accountable when they fall short, and produces the evidence the firm needs to make every renewal an informed decision rather than a default. The role works closely with the Vendor Management Analyst, FinOps, Procurement, Legal, Compliance, Third-Party Risk, and the business owners of each vendor relationship.
What We're Looking For
- Serve as the named single point of contact for an assigned portfolio of strategic vendors; commercial and performance conversations route through this role.
- Run the recurring verification cycle against each contract’s deliverables and service levels, collect evidence, and record results against each obligation.
- Raise vendor performance shortfalls, drive remediation to closure, and escalate when remediation stalls.
- Identify service cred...
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