Sales Account Manager

Who Jtec Is

Jtec is at the forefront of new technology and growth, creating innovative solutions for an evolving material handling industry. In 2010, Jtec's flagship product was born: the CarryMore Tugger Cart System. This impressive Mother/Daughter cart tandem design would make its own reputation by reducing costs for users and improving delivery times to the lines and safety in the workplace. It continues today, in a continually evolving design, as the company's best-selling design. In 2016, Jtec's newest product line was introduced: CarryMatic Autonomous Materials Movement System, which is an electric powered system that allows for hands-free transport of materials working with AGV's and AMR's. Jtec Industries has a robust product catalog with four lines, and we are known for our expertise in cart solutions. With a commitment to quality and innovation, Jtec Industries is a trusted partner for businesses seeking to optimize their material handling processes.

Summary/Objective

The Account Manager is responsible for sales and customer service of the company's primary mechanical solutions for the assigned territory. The territory for this position will primary support the northeastern United States. Preferred employee state of residence: Ohio, Kentucky, Tennessee.

Salary starting between $70,040 - $87,550 dependent on experience

Duties and responsibilities

• Proactively engage with both existing and potential customers to demonstrate product features, clearly articulate the unique value proposition and solicit orders by tailoring solutions to align with the customers' specific needs and business objective
• Strategically recommend product solutions that address customer pain points, ensuring increased customer satisfaction and long-term client retentio
• Leverage digital sales tools to provide real-time information on product specifications, pricing, availability and lead times, ensuring accurate and timely communication to customers
• Actively seek and analyze customer feedback to continuously improve product offerings and service quality, driving customer loyalty and business growth
• Process customer RFQs, transcript to EDRs and spec sheets, and provide quotes to the customer
• Utilize CRM systems to manage all sales cycle interactions, proactively resolve issues and deliver ongoing support, ensuring a seamless customer experience
• Provide customers with options for trial agreements, and present all marketing materials for each application
• Identify prospe...

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