Branch Manager
Branch Manager
Location: Danville, CA (Onsite)
Department: Retail Banking
Employment Type: Full-Time
Position Summary
The Branch Manager is responsible for the administration and efficient daily operation of a full-service retail banking branch, including branch operations, client service, product sales, employee leadership, security, safety, and regulatory compliance. This onsite position leads branch performance, develops employees, strengthens client relationships, and drives deposit and revenue growth.
The successful candidate will combine strong branch operations expertise with proven sales leadership, team development, business development, and client service capabilities.
Key Responsibilities
Management and Team Development
- Hire, onboard, train, and develop qualified employees while maintaining staffing levels that support exceptional client service.
- Meet with direct reports at least monthly to discuss team needs, performance, development goals, and documented coaching opportunities.
- Ensure employees receive appropriate training in sales, service, banking operations, security, and safety procedures.
- Promote core deposit growth through branch sales initiatives and performance management.
- Monitor branch trends, including deposit balances, transaction volume, cost of funds, and significant changes in client relationships.
- Communicate organizational updates, policy changes, procedures, and branch priorities to employees and conduct related training.
- Address performance concerns promptly and consistently in accordance with established policies and procedures.
- Complete annual performance and compensation reviews for direct reports.
- Maintain current knowledge of security and safety requirements and ensure employees follow established controls.
Branch Operations and Compliance
- Communicate branch profitability goals and implement cost controls, income-generation initiatives, and local marketing efforts.
- Monitor expenses and branch performance against budget expectations.
- Partner with branch operations leadership to complete and review monthly certification packages before submission.
- Maintain accountability for branch audit results and compliance with operating procedures, policies, and applicable regulations.
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