Service Delivery Operations Specialist

Role Overview

We are looking for a Service Delivery Operations Coordinator to support daily Service Delivery operations, coordinate internal stakeholders, and ensure effective communication with customers.

The role combines customer communication, operational coordination, and administrative support, contributing to efficient service delivery, customer satisfaction and basic understanding of ICT technologies

Key Responsibilities

Contract Lifecycle Management: Coordinate contract activation, onboarding, renewals, and customer setup in internal systems.

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