Software Development Engineer, AWS Experience Analytics

Description

Do you want to shape how AWS understands and improves the experience of millions of customers? The AWS Experience Analytics team is building a unified analytics, experimentation, and user-insights platform that spans every channel customers use — web, mobile, CLI, SDK, docs, and conversational interfaces. We just shipped our first wave of capabilities and are now designing the next, much larger version: large-scale data pipelines, real-time streaming, applied ML and generative AI, and an intelligence layer that lets teams query insights in natural language. This is an early, formative stage where the architecture and engineering norms are being set, so you won't inherit a finished system — you'll help define it.

As a Software Development Engineer on this team, you will own features end to end — from shaping requirements with product and science partners to shipping production services that AWS service teams rely on to find and fix customer friction. If you're excited about combining open-source technologies, AWS services like Redshift and Kinesis, and big-data and ML techniques to drive the future of the AWS customer experience, we'd love to hear from you.

Key job responsibilities

• Design, build, test, and operate scalable services and data pipelines that power the analytics platform, ensuring reliability and fresh data for downstream consumers.
• Own a meaningful component or feature area end to end — from system design through production deployment and ongoing operations — bringing clarity to problems and identifying simple, maintainable solutions.
• Collaborate wi...

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