Technical Operations & Delivery Manager

Company: ALFRED NET

Location: Bucharest, Romania | Primarily on-site

Employment: Full-time

ABOUT ALFRED NET

At ALFRED NET, we design, integrate, implement and support advanced technology solutions for corporate, industrial, commercial, transportation and critical infrastructure environments.

Our expertise covers enterprise electronic security, fire detection and life safety, telecommunications, building management and automation, passenger information, public address, integrated monitoring and associated IT and network infrastructure.

We combine engineering, project delivery and ongoing technical services to support complex customer environments.

THE OPPORTUNITY

We are looking for a technically minded, organized and proactive professional to take ownership of day-to-day technical operations and project delivery for a major multinational customer, across Romania and international locations.

This is not a desk-only Project Manager role or a commercial Account Manager position.

You will be involved in the complete operational cycle: understanding customer requests, clarifying scope, planning work, coordinating engineers and field teams, following execution, organizing maintenance and support, removing blockers and reporting on progress.

You will not be expected to configure every system yourself. You will be expected to understand the technical and operational context well enough to make sound decisions, involve the right specialists and ensure delivery.

WHAT YOU'LL DO

1\. Day-to-Day Technical Operations

·        Act as the main operational link between customer stakeholders and ALFRED NET.

·        Maintain a clear overview of ongoing works, open requests, incidents, maintenance, site visits and commitments.

·        Organize daily and weekly priorities, assign actions and follow them through to completion.

·        Create, coordinate and close work orders, including relevant reports and supporting evidence.

·        Arrange engineers, field technicians, suppliers, site access, equipment and operational prerequisites.

·        Identify delays, missing information or resource conflicts early and address them.

·        Verify that completed activities are documented, communicated and closed properly.

2\. Project Planning & Delivery

·        Get involved from initial customer request and technical clarification through execution and handover.

·        Help define the work scope, required inputs, responsibilities, schedules and resources.

·        Coordinate site assessments, equipment orders and deliveries, installation, configuration and commissioning activities.

·        Track...

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