IT Helpdesk Support Technician with French – Remote – Portugal -

About The Role

Join the support team of a French fintech company and work fully remote. You will handle user requests by ticket, chat and outbound video calls, providing third-level technical support for software applications.

What You Bring

• French and English (B2)
• Minimum 1 year of experience in IT technical support
• Experience resolving technical support tickets
• Knowledge of MySQL, Slack and Postman
• Strong troubleshooting and problem-solving skills
• Strong written and verbal communication skills
• Customer-oriented profile and teamwork skil...

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