People Service Senior Associate

Life tastes better with ice cream

With 19.000 expert ice cream colleagues and iconic brands like Wall’s, Cornetto and Ben & Jerry’s, loved in 76 countries, we are the world’s largest Ice Cream company leading the industry.

We create iconic ice cream brands that are part of everyday life, bringing moments of joy to millions of people around the world. Everybody loves ice cream. And as the world’s biggest pure‑play ice cream company, we have the scale and ambition to make a real difference.

What truly sets us apart is how we work.

We move fast and keep things simple. We turn ideas into action, trust people to take ownership, and work as one team to win together with integrity. Our culture is high‑performance, collaborative and focused on getting things done.

We’re curious and ready for what’s next. We embrace digital, use data to make better decisions, and keep learning, including how AI can help us work smarter and serve consumers better.

The role

The People Service Senior Associate delivers accurate, timely, and employee-focused HR services across the Americas. The role independently manages standard and moderately complex employee lifecycle activities, ensures data quality and compliance, and supports the resolution of operational issues within established policies and procedures.

The role collaborates with HR Business Partners, managers, employees, and regional and global teams to coordinate HR transactions across countries. It proactively manages workload, monitors key annual cycles, identifies process or data issues, and coordinates timely resolution or escalation.

Provide process guidance, knowledge transfer, and day-to-day support to junior team members.

What you'll be responsible for

• Manage end-to-end employee lifecycle transactions, including Joiners, Movers, Leavers, and other employment changes, ensuring accurate and timely processing.

• Independently manage standard and moderately complex HR cases, applying established policies, Standard Operating Procedures, and local requirements.

• Enter, validate, and maintain employee data in Workday and other approved People Systems.

• Prepare and review employee letters and documents through Docu Sign, Workday-i...

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