Deskside Support/Field Service Tech

Cognizant is seeking a Deskside Support Tech with extensive Mac support experience for a full-time opportunity in West Palm Beach, FL.

Responsibilities

• Provide strong macOS support experience as approximately 85 percent of the clients end user device estate consists of Mac devices
• Deploy and manage mobile devices using MDM tools such as JAMF and Intune
• Provide technical support to end-users via phone, email, remote desktop tools, and in-person visits at Tech Lounge.
• Assist with user onboarding, including account setup, device provisioning, and software installation.
• Deploy and manage mobile devices using M...

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