IT Knowledge Management Analyst
About Cook Systems
For over 30 years, Cook Systems has partnered with organizations across the country to solve technology challenges and build strong technology teams. As a veteran-owned IT consulting company, we combine decades of industry experience with a continued focus on how technology, AI, and the way people work are evolving.
Our work spans technology consulting, talent development, and AI-enabled solutions. We value people who take ownership, adapt quickly, communicate well, and care about the quality of their work. Whether you’re early in your career or bringing years of experience, you’ll have the opportunity to keep building your skills, contribute to meaningful client work, and grow with a company that continues to evolve with the industry.
IT Knowledge Management Analyst
Memphis, TN (hybrid/3 days onsite)
6 months (should be extended, work orders are issued in six-month increments)
The IT Knowledge Management Analyst enables our technology teams to create, organize, and maintain high-quality information. Working closely with Sr. Advisor for Knowledge Management, the analyst will operationalize Knowledge Management standards and best practices to improve our knowledge from multiple perspectives: accuracy, consistency, findability, and usability, etc.
To support our ongoing AI Adoption, this person will also leverage AI agents to assess knowledge at scale, identify g...
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