Account Executive, Install Base

The Account Executive, Install is part of Cleo’s first-class Sales Team and is responsible for growing revenue within Cleo’s existing customer base. You will become a product knowledge expert across the Cleo Integration Cloud and focus on expanding the value customers get from Cleo by identifying new use cases, adding trading partners, volumes, and modules, and renewing and growing recurring revenue across a book of installed customers.

You will use modern AI tools as part of your everyday workflow to find whitespace in your accounts, spot expansion and renewal signals, personalize outreach at scale, and keep your pipeline accurate. Our goal is to help you take the next step in your sales career and give you the tools to do it successfully. We are looking for candidates who are eager to drive their business and set goals that align with company growth. Cleo is a growing ecosystem and we want the best and brightest on our team.

Essential Duties & Responsibilities

The essential functions include, but are not limited to, the following:

• Manage and grow a book of installed customers, serving as the commercial point of contact for expansion and renewal opportunities
• Identify and close upsell, cross-sell, and add-on opportunities, such as new modules, additional trading partners, increased volumes, and new business units or use cases
• Execute a successful sales process from opportunity identification to appointment to close, with a high level of activity across a large number of accounts
• Own the renewal cycle for assigned accounts, forecasting renewals early, addressing risk, and negotiating terms that protect and grow recurring revenue
• Analyze customer usage, contract, and product-footprint data to identify whitespace and prioritize accounts with the highest expansion potential
• Partner with Account Managers, Customer Success, Support, and Professional Services to drive adoption, resolve issues, and make sure customers realize value from Cleo
• Work with SDRs and Solution Consulta...

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