Warranty Manager
Dobbs Truck Group Warranty Claims Processor
The Dobbs Truck Group is a growth company that successfully expands our operations and customer base through a high-quality team of employees.
Dobbs Truck Group operates 25 commercial truck dealerships through two operating companies
Dobbs Peterbilt and Western Truck Center. These dealerships represent some of the best commercial truck brands including Peterbilt, Volvo, Mack, Autocar, and Hino and include locations in Arkansas, California, Louisiana, Mississippi, Oregon, Tennessee, and Washington.
We offer a competitive benefits package including medical, dental, vision, long-term disability, life insurance, and 401(k), as well as paid vacation and sick leave. Our Company is looking for long-term employees that we can invest in and grow with as we pursue our mission of being the premier commercial truck dealer group.
General Job Description
This position will be responsible for processing warranty claims for repair services and requests for repair services. This position will also be responsible for working with vendors and Warranty Administrators to ensure timely filing and collecting of all claims.
The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position.
Responsibilities
Process warranty repair orders to obtain maximum recovery of revenue from vendor.
Work with service personnel to resolve issues to obtain maximum recovery of revenue from claims.
Insure all claims are filed promptly and accurately.
Communicate to Service and Parts Departments the proper time to process cores and other parts being held as a result of a warranty repair.
Work with all OEM and vendors in a professional fashion to maintain a good working relationship.
Work with vendor...
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