Deposit Operations Analyst - Reconciliations

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Job Type

Full-time

Description

SUMMARY

The Deposit Operations Analyst is responsible for performing complex operational and analytical functions that support the bank's deposit operations environment. This role focuses heavily on daily, weekly, and monthly reconciliations, exception resolution, account balancing, and operational reporting. The analyst ensures the accuracy and integrity of deposit-related systems, general ledger accounts, and customer transactions while supporting the efficient delivery of deposit services.

The ideal candidate possesses strong analytical skills, exceptional attention to detail, and the ability to investigate discrepancies and resolve issues in a timely manner.

Essential Duties And Responsibilities

Reconciliation & Balancing

• Perform daily, weekly, and monthly reconciliations of deposit-related general ledger accounts.
• Research and resolve reconciling items and balancing discrepancies within established timeframes.
• Monitor outstanding reconciliation exceptions and follow up to ensure timely resolution.
• Reconcile internal systems to core processing platforms and third-party service providers.
• Maintain supporting documentation for all reconciliation activities.
• Reconcile suspense, clearing, settlement, and internal operating accounts.
• Identify trends in recurring reconciliation differences and recommend process improvements.
• Ensure all assigned accounts balance accurately and are reconciled in accordance with bank policies and procedures.

Exception Research & Resolution

• Investigate transaction discrepancies and account variances.
• Analyze out-of-balance conditions and determine root causes.
• Coordinate with Accounting, Retail Banking, Treasury, Digital Banking, and other business units to resolve complex issues.
• Research customer-related transaction inquiries and processing exceptions.
• Prepare and process correcting entries when appropriate and authorized.
• Track and report unresolved reconciling items and exception balances.

Deposit Operations Support

• Support daily deposit operations functions including account maintenance, wire support, check processing, and other deposit-related services.
• Serve as a subject matter resource for reconciliation processes and deposit operations activities.
• Participate in special projects and departmental initiatives.

Reporting & Analysis

• Prepare recurring reconciliation reports and management summaries.
• Analyze exception trends and processing volumes.
• Maintain reconciliation metrics and reporting dashboards.
• Support audit requests through the preparation of reconciliation support and documentation.

Compliance & Quality Assurance

• Ensure all activities comply with bank policies, procedures, and applicable regulatory requirements.
• Maintain complete and accurate documentation of reconciliation and operational activitie...

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