Forward Deployed Engineer - (AI x Greentech) (m/f/d)
**Make Everything Just Work
**Most jobs ask you to keep the lights on. This one asks you to build the machine that keeps an entire company and its customers running.
At Reonic, we’re building the AI operating system for renewable installers, with competitive pay, growth opportunities and a strong culture based on ambition, impact and ownership. And we’re doing it fast.
As a Forward Deployed Engineer, you’re where our product meets the real world. You work hands-on with renewable energy installers and their technical teams, help them build on our API, and solve the problems that stand between them and a setup that just works. Around 80% of your time is spent with customers. The other 20% goes to making Reonic itself run the way an AI-first company should.
What You'll Do
With our customers (~80%)
- Enable our API users: Work with customers’ technical teams as they build on our API and webhooks. Review their approach, answer the tricky questions and get them unblocked fast.
- Solve problems end to end: When something breaks, you find out why. Reproduce the issue, work with engineering on the fix and keep the customer in the loop until it’s solved.
- Connect Reonic to their world: Make Reonic work seamlessly with the tools our customers rely on every day, from Microsoft and Google to their CRM, accounting and automation platforms.
- Make customers self-sufficient: Write guides, examples and snippets that help customers help themselves.
Inside Reonic (~20%) ...
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