Technical Program Manager
Role Description
Technical Program Manager
The Role
UST is searching for an experienced Technical Program Manager (TPM) with strong expertise in hardware development, firmware integration, NPI execution, cloud telemetry/diagnostics, FMEA coordination, and end-to-end hardware lifecycle management.
What You’ll Do
- Lead and execute cross-functional programs spanning hardware, firmware, operations, suppliers, and cloud service teams.
- Own program schedules, deliverables, dependencies, risks, and executive reporting.
- Coordinate hardware engineering activities across electrical, mechanical, firmware, and validation teams.
- Drive firmware readiness (BIOS, BMC, diagnostics) and align them with hardware development milestones.
- Lead NPI phases (EVT/DVT/PVT), factory readiness, and build execution, ensuring smooth transition to mass production.
- Facilitate FMEA activities, track mitigation actions, and integrate outcomes into design and validation workflows.
- Partner with cloud telemetry and diagnostics teams to enable monitoring, predictive maintenance, and field data analysis.
- Manage hardware lifecycle activities including sustaining, ECO processes, component changes, and field issue resolution.
- Support root-cause investigations, ensure closure of technical issues, and improve reliability and serviceability.
- Drive effective communication and alignment across engineering, operations, suppliers, and leadership.
This position description identifies the responsibilities and tasks typically associated with the performance of the position. Other relevant essential functions may be required.
What You Need
- 7–12+ years of experience managing complex hardware, firmware, or cloud system programs.
- Strong understanding of server/PC architecture, hardware bring-up, BIOS/BMC flows, and diagnostics.
- Hands-on experience with NPI processes including EVT, DVT, PVT builds and manufacturing readiness.
- Proven expertise in FMEA, quality engineering coordination, and risk managem...
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