Chase Rewards, Senior Associate

Job Description

If you enjoy creative problem solving, are highly analytical, and are skilled at building momentum around meaningful work, this is the role for you.

As a Senior Associate driving end-to-end data ingestion for the Earnings Engine Platform, you will translate complex business and technical needs into actionable ingestion strategies (including opportunities to incorporate emerging AI capabilities), prioritized backlogs, and clear delivery plans. You will partner closely with engineering, data engineering, analytics, and risk and control stakeholders deliver rewards processing and data publication for card initiatives and modernize platform capabilities while also establishing durable data contracts, quality controls, and SLAs. You will play a key role in improving reliability, transparency, and time-to-onboard so rewards capabilities can be delivered faster with stronger customer outcomes.

Job Responsibilities

• Lead end-to-end onboarding for new and existing systems that support rewards data publication use cases, from intake through launch.
• Advance and implement frameworks to support data publication and availability for downstream systems and partners (e.g. Audit, Controls).
• Define and maintain data contracts, schema standards, and change management processes to reduce downstream breakage and improve interoperability.
• Produce clear product and delivery artifacts, including requirements, epics, user stories, acceptance criteria, and release notes that support predictable execution.
• Establish and operationalize data quality controls, including validation rules, reconciliation routines, exception handling, and defect triage workflows.
• Define, monitor, and continuously improve SLAs/SLOs for data timeliness, completeness, accuracy, and availability, and drive remediation when targets are missed.
• Implement lineage, metadata, and documentation practices that improve traceability and audit readiness across the ingestion lifecycle.
• Partner with governance, privacy, and risk/compliance stakeholders to ensure appropriate data classification, retention, access controls, and policy adherence.
• Maintain clear and thorough documentation on project and platform-level requirements
• Create compelling narratives for a variety of stakeholder audiences, related to topics such as project strategy, project progress and blockers, and feasibility
• Coordinate cross-functional delivery across product, engineering, analytics, operations,...

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