Service Consultant (1359)

Job Objective

At Watches of Switzerland, the Service Consultant ensures excellent client service to all internal and external clients by coordinating, prioritizing, communicating, and following up on all Service Orders. They will be responsible for the quality of each aftercare experience, ensuring the department standards are in line with company strategy. This role supports the organization, workflow, special order/spare parts management long-term operational efficiency, and generation of revenue throughout the Aftercare department.

Schedule flexibility and availability is required to accommodate showroom hours, including evenings and weekends.

Qualifications And Experience

• Experience with luxury watches.
• Technical knowledge of timepieces and ability to chang...

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