Account Manager

We are looking for an Customer Service Rep in Ventura. This Contract to permanent opportunity is ideal for someone who combines strong customer communication skills with experience handling healthcare-related account activity, service inquiries, and record management. The person in this role will help ensure timely follow-up, accurate documentation, and a high standard of service while working closely with customers and internal teams. Success in this position requires adaptability, strong workplace conduct, and the ability to manage multiple responsibilities in a fast-paced environment.

Responsibilities:

· Handle high-volume inbound & outbound calls (40–50 per day / ~7 per hour), assisting patients with inquiries, orders, and support needs

· Deliver excellent customer service with a strong focus on empathy, patience, and clear communication

· Manage tasks from start to finish while multi-tasking across systems (reviewing sales orders, documentation, and return requests simultaneously)

· Accurately enter ...

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