Training Support Specialist - Information Technology - Dallas
Winstead is a leading Texas-based law firm with national practices serving clients across the country. We focus on exceeding our clients’ expectations by providing innovative solutions to their business and legal opportunities and challenges. We work as a trusted counsel to public and private companies, governments, individuals, universities, and public institutions.
Our business, transactions, and litigation practices serve key industries, including real estate, financial services, investment management and private funds, higher education and P3, airlines, healthcare and life sciences, sports business, and wealth management.
Position Summary
The Trainer is responsible for delivering and measuring high-quality technology training to firm staff and attorneys. This role focuses on hands-on instruction, developing clear and effective training materials, and supporting firm-wide technology adoption. The Trainer will conduct live training sessions, webinars, and new hire onboarding, while increasing the adoption of firm technology and processes, improving onboarding speed to competency, measuring training effectiveness, and recommending improvements.
Additionally, the Trainer will partner with attorneys on special projects, providing direct support for attorney-led initiatives and contributing to project outcomes. They will also serve as the team’s technology horizon-scanner—proactively researching emerging legal technology trends, anticipating what’s coming, and developing forward-looking training materials that prepare the firm before new tools and processes arrive.
This position will create and maintain written and video documentation to support ongoing learning and works closely with the Training Coordinator and other trainers to ensure consistent, engaging, and practical training experiences that align with firm needs.
Key Responsibilities
Training Delivery
- Conduct virtual and in-person training sessions for staff,...
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