Director, Field Operations & Effectiveness
Company Overview
Rhythm is a global, commercial-stage biopharmaceutical company committed to transforming the lives of patients living with rare neuroendocrine diseases. We develop medicines for previously untreatable or undertreated diseases. We recognize the courage it takes for patients and their caregivers to begin their journey of advocacy to find the answers they need. Their courage inspires us to challenge convention, ask bold questions and seek answers for them. Every day, we strive for excellence through our willingness to adapt, learn, and our tenacity to overcome barriers, together.
Opportunity Overview
Reporting to the Head of Business Insights and Analytics, the Director of Field Operations and Effectiveness is responsible for leading and optimizing the operational infrastructure supporting field-based functions in North America including Sales, Medical, Area Development and Patient Services.
This role expands on the traditional scope of sales operations, encompassing a broader spectrum of support for all field-based teams to ensure alignment, scalability, and efficiency. The individual in this role drives tactical and strategic deliverables and ensures effective execution of processes, tools, and systems while delivering measurable outcomes aligned with corporate objectives. The role requires collaboration with cross-functional teams, including sales, medical, patient services, marketing, finance, HR, compliance, and IT.
Responsibilities And Duties
Field Operations Strategy
- Develop, lead and execute a comprehensive field operations strategy aligned with Rhythm’s business objectives, encompassing Sales, Medical, and Patient Services field-based teams.
- Proactively identify areas for process improvement, scalability and efficiency across all field-based teams
- Serve as a strategic partner to North America leadership to ensure field operations are aligned with regional and corporate goals and priorities.
Incentive Compensation (IC) Plan Design and Management
- Lead, develop, implement and manage IC plans for all applicable field-based roles, ensuring alignment with corporate and strategic goals. Identify opportunities and proactively present ideas for continuous improvement and evolution of the plan structure
- Collaborate with leadership for applicable field-based roles to define performance metrics and IC structures tailored to each function’s objectives
- Ensure IC plans are compliant with applicable regulations, competitive with industry benchmarks and adaptable...
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