System Engineer, Messaging and Streaming Team
Description
The region service Messaging and Streaming Team (MAST) is a customer experience-oriented team who is looking for a self-motivated talented engineer who can solve complex problems and have a vision to improve the service support. MAST builds and supports Messaging and Streaming services such as Kinesis Data Streams, Simple Queue Service (SQS), Simple Notification Service (SNS), as well as Elastic File System (EFS) and File Systems (FSx).
We are looking for a technical expert who brings a mix of operations and networking expertise and shares our passion to change the way our customers operate. A systems engineer will be creating and driving opportunities to automate and simplify the daily operations and scales the organisational operations.
Key job responsibilities
- Work proactively to solve potential problems and inefficiencies. Communicate clearly and collaborate with others to deliver results with minimal supervision.
- Participating in 24/7 on-call rotation to troubleshoot high severity issues
- Analysing dashboards and investigating metrics with the vision for improvements
- Create and maintain Standard Operating Procedures (SOPs) and runbooks for documentation
- Discuss radical new approaches to automate operational issues, assess risks and develop creative solutions.
- Develop strategies for resolving identified problems to prevent future occurrences
- Assist others in the team
About The Team
Diverse Experiences
AWS values diverse experience...
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