Broker Assistant
Working hours: 35 hours per week, Monday to Friday
Duration: Permanent
Location: Staveley, Chesterfield
About The Role
Access Insurance, who are proudly part of Benefact Group, are looking for a Broker Assistant to join our Staveley office.
As a Broker Assistant you'll provide support to new and existing clients and service new and existing accounts, to include the retention of renewals to achieve company targets in accordance with company procedures and regulatory requirements. You'll be pro-active in ensuring that a high quality service is provided to all clients at all times and to remain customer focused and embrace company ethics.
Why join us?
Join a collaborative and inclusive culture that’s committed to making a difference and building a more sustainable future. Ranked amongst the UK's 15 Best Big Companies to Work For in 2025, we offer fantastic career and development opportunities within a rapidly growing, innovative Group — where all profits go to charity and good causes.
What you'll be doing
- Ensure the system records are created and maintained for new business and existing cases.
- Respond to enquiries from clients and insurers received by telephone, letter, e-mail. Issue renewals, documents and other information to clients.
- Chase and receive payments by cheque, credit card an...
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