Principal Research Scientist - Frontier Company

**Overview

**The AI Transformation team within Microsoft Frontier Company is reimagining how the company operates in the age of AI. We work across the business to transform critical end-to-end workflows, bringing people, AI agents, and systems together to create fundamentally new ways of working.

Our team is multidisciplinary, including design, applied AI, engineering, program leadership, and business transformation to move rapidly from opportunity to working solution. We operate with a builder mindset: hands-on, highly collaborative, comfortable with ambiguity, and biased toward action. Our goal is not simply to add AI to existing processes, but to build AI-native operating models and reusable solutions that improve how Microsoft Frontier Company works and accelerate transformation at scale.

We are hiring research scientists to set the questions, build the evidence and share what we learn about the business and human experience of agentic transformation. Working within our multidisciplinary team, alongside design, applied AI, engineering, program leadership and business transformation, and with partners across the business, to study how agents are changing work, roles, judgement and decision-making. The findings will directly inform how we design human and AI systems, helping teams build agents, workflows and operating models that improve both business outcomes and people's experience of work. We also share what we learn so that customers and industries navigating the same shifts can benefit.

**Responsibilities

**Research direction and emerging questions

• Co-evolve areas of enquiry and research questions focused on the business and human experience of agentic transformation, building evidence about how AI and agents are changing work, organisations, roles and ways of operating.
• Identify new and consequential questions as agenti...

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