Front Office Coordinator / Guest Service Agent
Who We Are
Helsing is a defence AI company. Our mission is to protect our democracies. We aim to achieve technological leadership, so that open societies can continue to make sovereign decisions and control their ethical standards.
As democracies, we believe we have a special responsibility to be thoughtful about the development and deployment of powerful technologies like AI. We take this responsibility seriously.
We are an ambitious and committed team of engineers, AI specialists and customer-facing programme managers. We are looking for mission-driven people to join our European teams – and apply their skills to solve the most complex and impactful problems. We embrace an open and transparent culture that welcomes healthy debates on the use of technology in defence, its benefits, and its ethical implications.
The role
As a Front Office Coordinator / Guest Service Agent, you will be the welcoming face of Helsing and the backbone of our daily office operations. Working closely within the Workplace team, you’ll host guests, customers, and candidates, oversee visitor access and security passes, and ensure meetings start seamlessly on time and in the right room. Beyond the front desk, you will manage mail, deliveries, and our company vehicle fleet, while providing the administrative support that keeps a busy site running calmly. This is a role with real ownership: the quality of a visitor's first hour at Helsing, and the smoothness of everyone else's working day, rests in your hands.
The day-to-day
- Welcome and host visitors, customers and candidates, handling check-in, registration and visitor badges so every guest is signed in, briefed and looked after within minutes of arrival
- Coordinate meeting rooms, calendars and hospitality for interviews, customer visits and leadership sessions, resolving clashes before they reach the diary
- Run the reception area as the front doo...
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