Engineering Supervisor - 1st Shift - NAIC3
Engineering Supervisor -- 1st Shift -- NAIC3
Why WWT?
World Wide Technology (WWT) strives to make a new world happen. WWT's work benefits clients and partners as much as it does its people and community across the globe.
Founded in 1990, WWT brings together strategy, deep technical expertise and world-class partnerships to help public and private sector organizations design, build and scale intelligent AI, digital, cybersecurity, cloud and infrastructure solutions. Through its Advanced Technology Center (ATC)—a collaborative ecosystem featuring state-of-the-art hardware and software—WWT enables clients and partners to conceptualize, test and validate innovative technology and then deploy solutions at scale using its global integration and distribution capabilities.
With more than 14,000 team members and over 60 locations globally, WWT's culture—grounded in core values and leadership philosophies—has been recognized by Fortune® and Great Place to Work for its commitment to innovation, trust and creating a great place to work for all. WWT provides products and services to large enterprise, global service provider and public sector clients in up to 130 countries across six continents. Softchoice, a World Wide Technology company, supports commercial and SMB markets in the U.S. and Canada.
Want to work with highly motivated individuals on high-performance teams? Join WWT today!
Job Summary
Work with internal partners and customers to provide qualified staff for our North American Integration Center (NAIC) services engagements. Additionally, the supervisor will be responsible for developing a strategy and plan to handle future growth in the various technical verticals through resource capacity planning, training, and process improvement. The successful supervisor will also provide leadership, mentorship, and guidance to the direct reports within the engineering department as they execute their assigned engagements.
Essential Functions
- Identify and deploy the technical skill sets, resource levels and systems to deliver projects, including the engagement of external resources as required
- Perform resource capacity planning for the pipeline of engineering engagements
- Coach and mentor engineering staff on best practices and ensure staff is qualified and adequately trained.
- Serve as the engineering escalation path for Program Management, PS, and Sales support teams
- Facilitate a fair and effective hiring process as required
- Evaluate processes and recommend changes to drive higher quality and greater efficiency & resource capacity and utilization
- Help meet forecast demands through effective scheduling and assignment of employees.
- Ensure achievement of Customer requirements through effective solution execution
- Ensure that team members follow defined manufacturing procedures and comply with quality requirements...
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