Director, Operational Excellence & Process Engineering
The salary range for this position is $110,000 to $140,000. Final compensation will be determined based on relevant skills, experience, qualifications, and internal equity. In addition to base salary, eligible employees may be entitled to other elements of total compensation, which may include group benefits, employer RRSP contributions, and discretionary bonus or incentive programs, where applicable to the role. We are committed to offering competitive compensation and comply with all applicable pay transparency legislation. Further details regarding our total rewards program will be shared by the Talent Acquisition team during the hiring process. Canadian work experience is not a requirement for this role. Please note that artificial intelligence–based tools may be used at certain stages of the recruitment and applicant screening process.
At Compass Group Canada, our people are at the heart of everything we do. We are committed to delivering exceptional food and support services while continuously improving the experience for our clients, patients, residents, guests, and associates.
We’re seeking a strategic and results-driven Director, Operational Excellence & Process Engineering to lead operational excellence initiatives across our CHASE (Corrections, Healthcare and Senior Living and ESS) sectors. This role will be responsible for driving continuous improvement, standardization, workforce productivity, and data-driven decision-making across a diverse portfolio of operational environments.
The successful candidate will partner closely with operational leaders to optimize workflows, improve service reliability, enhance labor productivity, and develop scalable systems that support sustainable business performance.
Now, If You Were To Come On Board As Our Director, Operational Excellence & Process Engineering, We’d Ask You To Do The Following For Us
Operational Excellence & Continuous Improvement
- Lead enterprise-wide operational improvement initiatives across CHASE sectors.
- Identify opportunities to enhance productivity, reduce waste, and improve service delivery.
- Develop and implement standardized operating procedures and best practices across multiple sites.
- Facilitate process mapping, workflow redesign, and value stream analysis initiatives.
Workforce Productivity & Capacity Planning
- Analyze labor utilization, staffing models, and workload distribution.
- Align staffing levels with operational demand and service requirements.
- Identify bottlenecks, throughput constraints, and opportunities for workflo...
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