HCM Program Manager
Say hello to opportunities.
If you’re looking to be part of what’s next in communication, you’re in the right place.
At RingCentral, we believe the best customer experiences happen when humans and AI work together. Our agentic voice AI portfolio—AIR, AVA, and ACE—brings together automation, assistance, and insights across the entire conversation lifecycle. The result? More seamless, intelligent experiences for businesses everywhere.
With $2.5B+ in ARR and $250M invested in R&D annually, we’re building the future of AI-powered business communications.
RingCentral is looking for an HCM Program Manager to drive delivery of our Human Capital Management initiatives, from new module rollouts to upgrades, integrations, and process improvements. This is a senior individual contributor role with no direct reports. You'll be the hands-on owner who keeps HR, Payroll, Finance, IT, and our HCM vendor aligned and moving, and who makes sure what we launch actually gets adopted. This is an in-house role. You won't be handing off to a client at go-live; you'll live with the platform and keep making it better. Reports to \[Hiring Manager Title, e.g. Director of HR Technology / HRIS Manager\].
What You'll Do
- Drive end-to-end delivery of HCM initiatives, including module implementations (Payroll, Time & Attendance, Benefits, Talent, Recruiting), upgrades, and vendor releases
- Build and maintain integrated plans across related workstreams, tracking timelines, dependencies, risks, and budget
- Run the operating rhythm: status reporting, working sessions, and steering committee updates for HR, Finance, and IT leadership
- Gather requirements from HR, Payroll, and business partners and translate them into clear scope, configuration needs, and success criteria
- Partner day-to-day with the HCM vendor and implementation partner, holding them to scope, timelines, and SOW c...
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