Customer Success Manager

Morgan Hunter is working with a growing national Kansas City company to find an experienced Client Success Manager. This is an important leadership role for someone who knows how to develop people, strengthen processes, and create an environment in which employees from diverse backgrounds and experience levels can succeed together.

The biggest priority is leadership. Our client needs someone who will be present, approachable, and actively involved in coaching and developing the team. This person will set clear expectations, hold people accountable, recognize individual strengths, and help employees grow.

The Client Success Manager will lead several client and project coordination functions that support customers throughout the life of their projects. This person will also oversee purchasing activities, help resolve escalated client concerns, and ensure communication remains clear and consistent when priorities, schedules, or circumstances change.

This is a busy environment where no two days will look exactly the same. The right person will remain calm under pressure, think quickly, and help the team find practical solutions without losing sight of the client experience.

Primary Responsibilities

• Lead, coach, mentor, and develop a team of client and project coordination professionals
• ...

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