Key Accounts Program Manager
About Speks
Hi, we're Speks, a New York-based product design company creating premium sensory products for teens and adults. We sell globally through major retailers including Target, Walmart and Barnes & Noble, specialty stores, international distributors, Amazon and our own website.
We're growing quickly and building a Merchandising team to make sure our customer programs are executed successfully from start to finish.
About the Role
We're looking for a highly organized, proactive Key Accounts Program Manager to manage the execution of programs for our largest retail customers and international distributors.
Our key account programs often involve products, packaging and displays developed specifically for individual retailers. Each program has its own requirements, production timelines, inventory commitments and delivery deadlines.
Your job is to make sure every piece comes together.
You'll coordinate programs for major retailers such as Target, Walmart, Costco, Kohl's, Staples and Barnes & Noble, along with our international distribution partners.
You'll work across Sales, Merchandising, Product Development, Production, Planning, Operations and Finance to manage each program from initial planning through production, delivery and invoicing.
This is not a sales role and does not carry a revenue quota. You'll partner closely with our sales team, but your responsibility is making sure the programs we commit to are executed correctly, completely and on time.
You'll report to our Director of Merchandising.
What You'll Own
Customer Program Planning
- Own the master calendar for key retail accounts and international distributor programs.
- Turn customer commitments into detailed project plans with clear deadlines, deliverables and responsibilities.
- Coordinate line reviews, product launches, displays, packaging, production, inventory availability and shipping timelines.
- ...
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