Warranty Administrator
Job Title
Processing Warranty Claims For Repair Services
Job Description
This position will be responsible for processing warranty claims for repair services.
The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position.
Responsibilities
Process warranty repair orders to obtain maximum recovery of revenue from vendor.
Work with service personnel to resolve issues to obtain maximum recovery of revenue from claims.
Insure all claims are filed promptly and accurately.
Communicate to Service and Parts Departments the proper time to process cores and other parts being held as a result of a warranty repair.
Work with all OEM and vendors in a professional fashion to maintain a good working relationship.
Participate in special projects and compile special reports.
Minimum Job Qualifications
18 years of age.
1 year of entry-level heavy-duty truck repair experience.
Desired Job Qualifications
High school graduate, GED, or 1 year of work experience.
Accounts Receivable experience.
Commitment and desire to learn medium and heavy-duty truck repair trade.
Intermediate to advanced knowledge off Microsoft Excel, Word, and Outlook.
Strong organization and communication skills.
Dependable team player with a positive attitude.
Mental Capability Requirements
Comprehension...
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