Senior Operational Architect
Optus is an Australian telecommunications company, delivering more than 11 million services to our customers every day across mobile, broadband and digital solutions.
The Senior Operational Architect provides expert technical leadership and ensuring architectural integrity for key customer accounts, particularly within Financial Services and Federal Government sectors. The role is responsible for designing, reviewing, and supporting complex technical solutions, customer proposals, bills of materials, and change requests, while coordinating architectural inputs throughout the solution lifecycle. Additionally the suitable candidate mentors a team of subject matter experts across networking, communications, cloud, and customer experience technologies, ensuring high-quality designs, costing, and risk management.
Your day to day will consist of
- Provide architectural leadership and governance, ensuring design integrity across complex network and managed services environments while delivering expert technical advice and trusted guidance to customers and internal stakeholders.
- Lead customer engagement and strategic advisory, acting as a trusted partner, understanding business needs, recommending technology strategies, and delivering exceptional customer outcomes through strong stakeholder relationships.
- Design and deliver complex end-to-end solutions, including networking, voice, cloud, cyber, and managed services, with accountability for solution architecture, costing, risk assessment, and successful implementation.
- Drive pre-sales and business growth initiatives, partnering closely with...
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