Engineering Manager, Personalisation
Role at a Glance: Engineering Manager, Personalisation at Cover Genius (Sydney, Australia | Hybrid | Full time)
- The role: Lead the engineering team behind BrightWrite’s personalisation engine at Cover Genius, a global embedded protection (insurtech) company. The engine decides which protection to offer each customer across partner platforms, on millions of live journeys a day.
- Experience: 8+ years in software, data, or ML engineering, including 2+ years managing engineering teams in a high-growth environment, plus production experience with recommendation or real-time decisioning systems and experimentation (A/B testing) platforms.
- Day to day: Lead and develop your team, own the personalisation roadmap and architecture, partner with Data Science to move models into production, and work with Product to deliver measurable customer and partner outcomes.
- Technical skills: Python (Django or FastAPI), Kubernetes, and Terraform. MLOps (model serving, feature pipelines, monitoring), experimentation design.
- Leadership and judgement: Clear communicator who builds psychologically safe teams, has strong product and commercial instincts, knows when ML is the right tool versus a simple rule, and upholds privacy and compliance standards under pressure.
About Cover Genius
Cover Genius is the global infrastructure for embedded protection. Active in over 60 countries and all 50 US States, we protect the customers of the world’s largest digital companies, including Klarna, Revolut, Stripe, Priceline, Agoda, Booking.com, Turkish Airlines, Tongcheng Travel, eBay, and Uber, with seamless, end-to-end experiences. Cover Genius has protected more than 73M customers globally across 240M policies with USD $3.2BN in gross written sales.
Coming off a stellar year with 40% YoY revenue growth and a recent $100M capital raise, putting our valuation at $1.9BN, we are accelerating into our next phase of growth. As part of our team, you’ll help drive our AI-first roadmap, developing hyper-personalization engines, agentic distribution, and automated claims infrastructure, while building the scalable technology powering the fast-growing $70B embedded protection market.
Our people are: Accountable, customer-obsessed, collaborative, driven
Our people are not: Passive, defensive, siloed, hesitant
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