Business System Administrator I
You’ve discovered something special. A company that cares. Cares about leading the way in construction, engineering, manufacturing and renewable energy. Cares about redefining how energy is designed, applied and consumed. Cares about thoughtfully growing to meet market demands. And ─ as “one of the Healthiest 100 Workplaces in America” ─ is focused on the mind/body/soul of team members through our [Culture of Care](https://www.faithtechinc.com/culture/).
The Business Systems Administrator I – Manufacturing provides first-line support and routine administration for manufacturing business applications, including production, planning, quality, maintenance, and engineering data applications. This position partners with manufacturing, engineering, supply chain, quality and Business Technology (BT) stakeholders to support user access, data accuracy, documentation, and testing. The administrator works under the direction of Senior Administrators, completes well-defined assignments, and learns how systems, integrations, and data connect across the digital thread. The ideal candidate is a curious, detail-oriented problem solver who is eager to learn manufacturing processes, Industry 4.0 concepts, and automation logic in a professional manufacturing environment.
MINIMUM REQUIREMENTS
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Education:
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Associate degree in a technology field or 1-4 years of experience in manufacturing, business systems, or technical support.
Experience:
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- Experience supporting, configuring, and administering business applications used in a manufacturing environment, such as production, planning, quality, maintenance, and engineering data applications.
- Strong command of manufacturing processes and how data flows between engineering, planning, the shop floor, and the supply chain
- Solid grasp of integration and data-exchange concepts, including application programming interfaces (APIs), single sign-on (SSO), role-based access control (RBAC), and data governance
- Experience working within service desk, change management, and agile work management practices.
Skills:
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- Ability to collaborate with cross-functional teams and communicate technical concepts to non-technical users.
- Troubleshoots issues methodically, documenting what was tried and escalating with clear context.
- Attention to detail with a focus on data accuracy, standardization, and documentation.
- Ability to manage multiple tasks, prioritize work, and meet deadlines with minimal supervision.
- Practical application of ITIL Foundation practices, such as incident, problem, and change management
- Proficiency in manufacturing exe...
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