IT Analyst (SAP SPP) - Returnship

Career Area:

Students and Graduates

Job Description:

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other.  We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

Caterpillar Returnship is a 24-week company paid; office-based program designed to enable a soft launch for experienced professionals on a career break. This initiative includes, networking sessions, coaching, trainings, and a project / work scope assignment.

Eligibility to apply – Career break of minimum 6 months.

Job Summary

Supports the IT function in the implementation, maintenance, support, testing, and continuous improvement of SAP Supply Chain Management solutions, with primary focus on SAP Service Parts Planning (SPP). Works with business partners and IT teams to analyze requirements, troubleshoot application and integration issues, support change requests, and ensure reliable operation of business-critical SCM processes.

What You Will Do:

• Supports, maintains, and improves SAP SPP and SCM business processes, including SPP Planning Engine, Demand Capture, DRP and Deployment, SNC, CIF, Global ATP, Segmentation, Stocking/De-Stocking, Manage Demand, Forecasting, EOQ, and Safety Stock.
• Performs root cause analysis of application, process, interface, and integration issues and recommends appropriate solutions.
• Supports and improves existing SAP interfaces, functions, and integrated business processes.
• Performs functional/component testing, manual unit testing, and integration testing to validate solutions against agreed business requirements.
• Supports error analysis and resolution during testing and production support activities.
• Follows established ITSM incident management processes and supports resolution of P2, P3, and P4 incidents.
• Communicates with business partners to understand issues, assess business impact, explain resolutions, and coordinate with relevant support teams.
• Performs end-to-end Change Request Management, including requirement gathering, preparation and review of functional requirement documentation, testing, implementation support, and required controls.
• Ensures adherence to applicable governance and control requirements, including SOX compliance.
• Collaborates with other application and technical teams to ensure successful integration across SAP SCM, ECC, APO, CRM, and EWM landscapes.
• Contributes to the implementation, customization, maintenance, and continuous improvement of the Global Template / SCM Core Solution.
• Ensures timely delivery of high-quality solutions and documentation.
• Demonstrates strong analytical, problem-solving, communication, and interpersonal skills, with flexibility to support rotational shifts as required.

**Degree Requ...

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