Market Leader - Downtown Grand Rapids

General Information

Primary Location: 99 Monroe

Employee Status: Full-Time

Workplace Type: Fully On-Site

Who we are:

At LMCU, you'll find more than just a job - discover a fulfilling career where your contributions truly matter. Join our talented team at Lake Michigan Credit Union and discover the difference an employer who puts people first can make in your career and life.

About this position:

LMCU is looking for a Market Leader who is charged with developing high performing teams responsible for executing the strategic growth plans of the credit union. They have direct leadership for the Retail Branch team driving growth within their market ensuring service excellence and operational efficiency. This role has a strong focus on building and maintaining LMCU’s presence in the community, enhancing both business and member relationships, and leading the branch team to achieve established goals. The Branch Market Leader will be an advocate for LMCU's values, ensuring that service standards are met fostering a culture of collaboration and performance across all lines of business throughout the credit union.

What you’ll do:

Growth

• Strategically drive growth by aligning team efforts with LMCU's objectives, fostering a performance-oriented culture focused on achieving results
• Create a consultative member experience by matching member needs with LMCU solutions, enhancing satisfaction and deepening relationships
• Represent LMCU’s brand and strengthen its presence in the community through intentional involvement in networking and community activities that align with LMCU’s foundational values
• Actively engage with business members, building and nurturing long-term relationships through education, proactive solutions, and personalized service
• Set and communicate clear goals fo...

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