Program Manager, Amazon Japan Last Mile

Description

Amazon Japan is in one of its most exciting growth phases. We are rapidly expanding our core delivery station network at scale — and this year, we are also launching Quick Commerce and Sub Same-Day Delivery, two businesses that will redefine speed and convenience for our customers. With more stations, greater complexity, and an ever-increasing need for operational excellence, this is the perfect time to join our team.

We are looking for a Program Manager to drive delivery quality improvement across assigned regions. You will work at the intersection of data analysis and field operations, partnering with site managers to identify issues, propose scalable solutions, and raise the quality bar across a growing network. The improvements you drive will have a direct and measurable impact on millions of customers.

Role

After reviewing your profile, our recruiting team will carefully assess your background and experience to guide you to the team that is the best fit for you. Below are the teams currently hiring for this role:

ACES Team

The ACES Team leads delivery quality improvement initiatives across delivery stations nationwide in Japan through data analysis and close collaboration with field operations. In this role, you will focus on improving delivery quality metrics and optimizing operations within an assigned region (e.g., Ka...

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