Junior Helpdesk Technician Temp

Position Summary

The Junior Helpdesk Technician Temp for Optima Tax Relief, LLC ("Optima") is located in the Santa Ana, California office and reports to the Manager, Information Technology. This temporary role will support our internal IT team with day-to-day technical support needs. This role must also champion Optima’s culture and Core Values and help to deliver the best customer experience.

Essential Duties & Responsibilities

The essential functions include, but are not limited to the following:

• Serve as first point of contact for employee IT support requests via phone, email, in person, or ticketing system.
• Troubleshoot hardware, software, and connectivity issues for desktops, laptops, and peripherals.
• Set up and configure new employee workstations, including OS, software, and peripherals.
• Assist wit...

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat. Duis aute irure dolor in reprehenderit in voluptate velit esse cillum dolore eu fugiat nulla pariatur. Excepteur sint occaecat cupidatat non proident, sunt in culpa qui officia deserunt mollit anim id est laborum.

Sed ut perspiciatis unde omnis iste natus error sit voluptatem accusantium doloremque laudantium, totam rem aperiam, eaque ipsa quae ab illo inventore veritatis.