Field Service Engineer

Job Title: Field Service Engineer

Job Description

We are looking for a skilled Field Service Engineer to support our AMHS Operations Team. This position is responsible for maintaining, troubleshooting, and repairing Automated Material Handling Systems while helping ensure maximum system availability and performance.

Responsibilities

• Conduct scheduled preventive maintenance, corrective maintenance, and repair activities on Automated Material Handling Systems (AMHS).
• Diagnose and resolve issues involving electrical, mechanical, electromechanical, and software-based equipment.
• Review alarms, event logs, and system-generated reports to determine the source of equipment malfunctions.
• Confirm software versions, equipment settings, and system configurations during troubleshooting and service activities.
• Deploy, configure, and verify hardware upgrades and software enhancements on supported systems.
• Reference schematics, electrical diagrams, technical manuals, and maintenance documentation to perform troubleshooting and repairs.
• Contribute to equipment reliability initiatives and support efforts to reduce downtime.
• Escalate advanced technical issues to engineering groups and assist with failure analysis and data gathering.
• Complete required training programs and certifications for multiple AMHS technologies and subsystems.
• Maintain accurate service records, repair documentation, troubleshooting notes, and status updates.

Essential Skills

• Minimum of 12 months of hands-on experience maintaining, installing, troubleshooting, or repairing industrial machinery, automation equipment, semiconductor tools, robotics, or electromechanical systems.
• Associate degree, trade school certification, military electronics/mechanical training, or equivalent practical experience in Electrical, Mechanical, Robotics, Mechatronics, Electronics, or related disciplines.
• Working knowledge of common diagnostic equipment, electrical testing devices, and hand tools.
• Ability to read and interpret wiring diagrams, electrical schematics, and technical blueprints while troubleshooting equipment issues.
• Proficiency with Microsoft Office applica...

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