Director of Operations
The Terminal City Club, Vancouver’s Premier Private Members Club. As a Platinum Club of the World’ and one of Boardroom Magazine’s ‘Distinguished Clubs’ with ‘Iconic’ status, we create a welcoming atmosphere for our members and guests with the opportunity to forge new business connections, host clients, entertain friends, keep fit and relax.
ABOUT THE POSITION
The Director of Operations is a senior executive leader responsible for the strategic and operational management of the Club's facilities, technology infrastructure, security, housekeeping, parking, fitness centre and related support services. Reporting to the GM & CEO, they will play a key role in organizational planning, financial stewardship, capital project oversight and operational excellence while ensuring an exceptional experience for Members and guests. This position serves as a trusted advisor to the Executive team and Board of Directors on operational, financial and facilities matters.
JOB RESPONSIBILITIES
- Provide leadership, direction, and strategic oversight for Strategic Planning, Parking, Security, Housekeeping, Information Technology, Maintenance, and the Fitness & Wellness Centre.
- Oversee the recruitment, development, performance management, and budgeting of managers and teams within these areas, ensuring operational excellence and achievement of departmental objectives.
- Provide strategic and operational leadership to department heads and teams across all areas of oversight, setting clear goals, standards and accountabilities.
- A...
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