Account Manager

For more than a century, we’ve been doing what others cannot. At C.H. Robinson, business growth is about turning opportunities into results. Here, you’ll use AI solutions, data, and technology to uncover opportunities faster, make smarter decisions, and spend more time creating value for customers. You’ll have the autonomy to take ownership of your success, grow your capabilities, and see the impact of what you achieve.

C.H. Robinson is seeking an Account Manager to drive growth and strengthen retention across a defined portfolio of customers. In this role, you’ll shape customer strategy, uncover opportunities to expand relationships, and connect customer needs to solutions that deliver meaningful business outcomes. This role offers the opportunity to operate as a strategic customer partner, using supply chain expertise and influence to shape decisions and create a differentiated customer experience. You’ll combine commercial strategy, customer partnership, and continuous improvement to deepen relationships and position customers for long-term growth.

_At C.H. Robinson, we believe that in-person collaboration is key to driving innovation and achieving success. In this role, you will work on-site with your peers four days a week, fostering creativity and producing impactful results through face-to-face interactions, with flexibility to work remotely one day a week._

Responsibilities:

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The duties and responsibilities of this position consist of, but are not limited to, the following:

• Develop and execute customer growth strategies using customer goals, market insights, account performance, and supply chain opportunities to drive retention and account growth.

• Build strategic relationships across customer stakeholders to understand business priorities, industry trends, performance drivers, and growth opportunities.

• Lead discovery conversations and business reviews to...

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