Principal Relationship Management and Business Development
245 Hammersmith (95989), United Kingdom, London,
Principal Relationship Management and Business Development
Job Title: Principal Relationship Management and Business Development
Location: Hammersmith, London - Hybrid
Working Pattern: 2 days in-office and 3 days remote.
Our Mission
We’re on a mission to be a force for good in lending. Throughout our almost 30-year history, we’ve consistently been recognised as a great place to work; in 2026, Capital One was officially ranked 9th in the UK’s Best Workplaces™ list. [Hear from our team](https://www.youtube.com/watch?v=ZcEUya6xLjQ) about what it’s like working at Capital One UK.
About the Role
In this UK-focused role, you will be responsible for managing business development and relationship management specifically for our UK Acquirer and PSP partners. You will build and maintain a robust pipeline of new sales opportunities through effective networking and relationship development with appropriate industry and FinTech companies in the UK. You will cultivate and expand multiple strategic and complex external relationships, serving as a lead representative for Capital One to identify and drive opportunities to expand business targets within the portfolio. You will serve a strategic role in increasing network transaction volume and revenue generation by selling new programs (e.g., Prepaid, Credit, Debit, etc.) tailored to the UK landscape.
Actively manages and escalates risk and customer-impacting issues within the day-to-day role to management.
What you’ll do
- Translate organisational goals into tailored account plans that identify and capture untapped growth opportunities, with new and existing acquirer or PSP partners. Own the end-to-end strategic account roadmap for our most complex and high-volume UK partnerships. Strategically identifies leads, develops proposals, responds to RFP's and negotiates agreements to maximise network growth. Identifies and creates business cases to establish new development activities with internal (Risk, AML, etc...) and external industry partners.
- Serve as the strategic liaison between Capital One external accounts, by maintaining relations...
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