Associate ProAssure Systems Specialist
Work Flexibility: Onsite
As an Associate ProAssure Systems Specialist, you will support the implementation and administration of Stryker’s Vocera Smartbadge solution. You will be the go-to resource for nurses and clinicians at the customer site to train them on our hands-free communication product. Your workflow knowledge, people skills and troubleshooting ability help us deliver on Stryker’s mission, to make healthcare better.
This role will be based at the primary location:
5901 E 7th St, Long Beach, CA 90822
What you will do:
- You will manage multiple Vocera databases; Establish and document processes for maintaining data integrity and work with clinical departments to keep various database entities current
- Manage Vocera servers including software updates, OS maintenance, backups, and collaborate with the customer on anti-virus, server monitoring and disaster recovery practices
- You will manage Vocera devices: Maintain accurate inventory records, manage the RMA process and spares pool and document all processes
- Train users to use Vocera effectively; collaborate with the customer to establish, document, and deploy sustainable training processes for new hires, current employees, and refresher training ...
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