Product Manager – Platform Engineering
Be the one building AI-powered experiences where they matter most.
At Genesys, we help organizations create better customer experiences through AI-powered experience orchestration. Our platform connects people, systems, data and AI to help organizations deliver more personalized service, improve operational efficiency and build stronger customer relationships.
Help build, support and operate technology used by more than 8,000 organizations in over 100 countries – moving AI from possibility to production in real-world enterprise environments every day.
Product Manager – Platform Engineering
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Department & Team: Platform Engineering
Reports to: Principal Product Manager
Location: Remote/Flexible – Hungary
Summary
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We are looking for a Product Manager to join our Platform Engineering team and help improve the tools and capabilities our engineering teams use to build, test, deploy and operate software.
Our developers are the customers of our platform. You will work closely with engineers, architects, SRE, Security and Product stakeholders to understand their challenges and turn them into clear product priorities.
You do not need to be a Platform Engineering or DevOps expert from day one
We are looking for strong product management fundamentals, a technical mindset and the curiosity to develop deeper knowledge of cloud infrastructure, software delivery and developer platforms.
What You'll Do
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- Understand developer workflows, pain points and opportunities for improvement.
- Translate technical problems into clear product requirements, priorities and measurable outcomes.
- Partner with the Principal Product Manager and engineering leaders to support the product roadmap.
- Prioritize backlog items based on customer value, impact and engineering capacity.
- Work closely with engineering teams through discovery, planning, refinement and delivery.
- Identify opportunities to simplify processes, reduce repetitive work and improve developer experience.
- Use feedback and data to evaluate product value and guide priorities.
- Coordinate with Engineering, SRE, Security, Architecture and other stakeholders.
- Explore opportunities to use automation and AI to improve developer productivity.
What We're Looking For
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- Product management experience in a software or technical environment.
- Experience working closely with engineers or technical teams.
- Good understanding of the software development lifecycle.
- Strong product management fundamentals, including discovery, prioritization, roadmaps, backlogs and success measures.
- Ability to discuss technical concepts, ask good questions and understand trade-offs without needing to be the technical expert.
- Strong communication and stak...
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